Outsourced Dealing Desk for cTrader Brokers

cTrader Server API and FIX Connectivity

Onboarding starts with two connections. The cTrader Server API gives us account, group, symbol and position state, including leverage tiers, trading hours and swap configuration. A read-only FIX session gives us the order and execution stream at message level, which is what makes latency, partial fills and rejects visible rather than inferred. Neither credential carries trading rights, dealer permissions or withdrawal access. Once both feeds are wired into Verix, we reconcile them against each other, because a mismatch between what the platform reports and what the FIX session shows is usually the first sign of a mapping or bridge problem worth fixing before it costs money.

Exposure Monitoring Across cTrader Groups

cTrader's group and asset-class structure makes it easy for exposure to build in places nobody is watching. We track net and gross positions per symbol, per group and per entity, and compare them with the limits in your risk policy. Because cTrader reports margin per account with asset-class netting, our operators watch both account-level stop-out proximity and the aggregate margin picture the broker actually carries. Alerts fire on breach, not at the end of the session, and the operator on shift acknowledges each one in writing.

• Net and gross exposure per symbol, group and entity
• Asset-class netting and margin utilisation
• Stop-out proximity on leveraged accounts
• Written acknowledgement on every breach

A-Book, B-Book and cTrader Copy Flow

Routing on cTrader is decided at group and symbol level, and we operate it exactly as documented. A-book flow is confirmed hedged through the bridge and filled by the intended provider; B-book residual is measured against agreed ceilings. The variable that separates cTrader from other platforms is cTrader Copy. A single strategy provider gathering followers can multiply one trading style across hundreds of accounts within hours, turning diversified client flow into one directional position. We monitor provider volume, follower equity and the exposure each strategy contributes, and treat a fast-growing provider as a risk event to discuss rather than a marketing success to ignore.

Liquidity Bridge Oversight

Our operators hold the documented target state for your bridge and LP layer and check the live configuration against it: symbol mapping, markup and spread profiles, routing rules per group, LP priority and failover order. When a provider degrades mid-session, rejects climb or a session drops, we flag it with the evidence attached instead of waiting for a client complaint to surface the same fact a day later.

• Bridge and LP configuration review
• Symbol mapping and markup profile checks
• LP fill ratio, reject and latency tracking
• Failover order and session health monitoring

24/5 Coverage and Reporting

Shifts rotate through the Asian, European and US sessions, with named operators and a written handover at each change. High-impact data releases, rollover and index expiry windows have their own playbook entries, since those are the moments where an unwatched cTrader book usually does its damage. Every trading day closes with a written dealing report, and a weekly review keeps limits, escalation contacts and routing procedures current as your product range changes.

Pricing

The first step is a fixed-scope Health Check at $1,000, which documents your current cTrader setup, group and routing structure, bridge configuration and coverage gaps, and hands you the findings whether or not you continue. Ongoing dealing desk coverage is a monthly retainer agreed in advance, scoped by symbol and group count, bridge and LP complexity, and the amount of overnight or weekend cover required. It is reviewed quarterly, with no volume-linked charges.

Frequently Asked Questions