Dealer training
Practical training on platforms, routing, exposure, abuse detection and event handling.
Dealing Desk Team Build and Training
Build a dealing team that runs to a standard. We help you hire, train and document how your desk works.
What's included
Hiring support
Role definitions, interview questions and candidate assessment.
Desk SOPs
Written procedures for daily tasks, shift handovers and escalations.
Shift and coverage design
Rostering and handover structure for the hours you need covered.
Ongoing review
Periodic checks on how the desk follows its procedures.
Why it matters
Dealing errors usually come from gaps in process or training, not one-off individual mistakes. Documented procedures and trained dealers make the desk consistent across shifts.
Related services
Frequently asked questions
Remotely or on-site, depending on the engagement.
Yes. Training uses your platforms and setup wherever possible.
Yes. Training is backed by written procedures your team keeps.
Discuss your setup with Deltar
Start with a 30-minute walkthrough. No system access is required for the initial discussion.
Book a Demo